Kate Spade New York, part of the Tapestry House of Brands (Coach and Kate Spade), is known for its sophisticated style, playful spirit, and timeless design. We’re looking for an engaging and driven Assistant Store Manager to join our team at the Liverpool Outlet. Support the Store Manager to drive sales, deliver exceptional customer experiences, and create a positive team culture. You’ll lead by example, support team development, and ensure smooth daily operations. If you’re passionate about fashion, love leading high‑performing teams, and thrive in a positive, energetic environment — we’d love to meet you! What You’ll Do Lead, coach, and motivate the team to deliver strong performance and a positive store culture. Provide exceptional customer service by creating a welcoming environment and resolving customer issues confidently. Drive sales and key KPIs by supporting daily targets and identifying opportunities for improvement. Maintain visual merchandising and store presentation to ensure alignment with the Kate Spade brand. Ability to focus on priotising the team, coaching, mentoring and people development Support stock management and operations including deliveries, inventory accuracy, and loss prevention. Handle daily store tasks and compliance such as cash management, reporting, and safety standards. What You’ll Bring At least 2 years of retail leadership/management experience (premium or luxury preferred) Strong customer-first approach Focused on people and staff training and development Great communication and problem-solving skills Ability to thrive in a busy environment Tuesday to Saturday roster Why Kate Spade? Career growth and opportunities across global brands Generous discounts across Coach and Kate Spade products Supportive, upbeat team culture Ongoing training and development Live joyfully
